Features

Everything a booking desk does, without the desk

JustBook covers the whole journey: a customer finding a time, your team running the day, and the record you keep afterwards. Most of it is on the free plan. Features marked Team plan are included in your first 7 days too.

A booking page customers finish in a minute

The public page is built for a phone on mobile data. No login, no app, no waiting.

  • Next available, one tap

    The page opens on the first day with free times and offers the earliest slot as a single button.

  • Choose a person or any available staff

    Customers book the staff member they know, or take the earliest opening across the team.

  • Reschedule and cancel without calling

    A private link in every confirmation lets customers move or cancel within the notice period you set.

  • Waitlist for full days

    When a day is fully booked, customers leave their number. You message them on WhatsApp when a time opens.

  • Add to calendar, directions, book again

    The confirmation screen adds the appointment to Google, Apple or Outlook calendars, opens directions, and repeats the same booking next time.

A calendar that knows your rules

Tell JustBook how you work once. It only ever offers times you can honour.

  • Double booking is impossible

    The database refuses overlapping bookings for the same person or room, even when two customers confirm in the same second.

  • Durations, buffers and slot intervals

    Each service has its own length and optional clean-up time. Buffers block your calendar but stay invisible to customers.

  • Block time

    Lunch, a supplier visit, school pickup. Block time for one person or the whole business in two taps.

  • Per-staff hours, time off and closed daysTeam plan

    Personal schedules, leave and public holidays, all respected by the booking page.

  • Classes, tables and roomsTeam plan

    Sell seats in a class, or book tables, rooms, bays and courts that hold one booking at a time.

Payments the Malaysian way

Your gateway, your money. JustBook never holds funds and takes no commission.

  • Pay at the venue

    Take payment on the day and mark the booking paid in one tap.

  • FPX, cards and e-wallets onlineTeam plan

    Connect your own ToyyibPay, senangPay or Stripe account. Bookings are marked paid automatically when payment clears.

  • Payment upfront to stop no-showsTeam plan

    Require online payment for the services where a no-show hurts most, and keep the rest as pay at the venue.

Customers, remembered

A customer list that builds itself from every booking.

  • History, no-shows and notes

    See upcoming bookings, last visit, total visits and your own private notes for each customer.

  • One-tap WhatsApp

    Message any customer on WhatsApp straight from their record or their booking, with a reminder already written.

  • Important notes highlighted

    Optionally flag customer notes that mention an allergy, an access need, running late or a question, in English or Malay.

  • Automatic reminder emailsTeam plan

    Customers are reminded before their appointment, at the interval you choose.

Run the business from your phone

The dashboard is designed for a thumb, because most owners are not at a desk.

  • Overview of today

    Bookings today, upcoming, completed and cancelled, with the day's schedule and one-tap actions.

  • Share kit

    Copy your link, share to WhatsApp or Facebook, download a QR code or print a counter sign.

  • Analytics that matterTeam plan

    Bookings, cancellations, revenue collected, popular services, busiest hours and returning customers.

  • Team accounts and QR check-inTeam plan

    Invite staff and admins, and check customers in by scanning the QR code on their confirmation.

  • Embed on your own websiteTeam plan

    An inline widget, a popup button or a floating "Book now" button, with one line of code.

Safe by design

Customer data deserves care, whatever the size of your business.

  • Your data stays yours

    Each business is isolated at the database level. Staff only ever see the business they belong to.

  • Minimal customer data

    Customers give a name, phone and email. No account, no password to leak.

  • Written for the PDPA

    The privacy policy is written for the Personal Data Protection Act 2010 and names every processor we use.

See it applied to your trade

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