Durations and buffers per service
Each service has its own length and optional buffer afterwards. The buffer blocks the calendar but is invisible to the customer.
Appointment scheduling software
Appointment scheduling that respects how your day really runs
An appointment is more than a time on a calendar. It has a length, a person doing the work, clean-up time after, and days when that person is off. JustBook models all of that, so the times customers see are times you can honour.
Why simple calendars break down
Every service has a different length
A 20-minute consult and a 2-hour treatment cannot share one grid of hourly slots without leaving gaps or causing overruns.
Staff are not interchangeable
Not everyone does every service, and everyone has different days off. A shared calendar cannot tell a customer who is actually free.
Back-to-back with no breathing room
Without time to clean up or write notes, a small delay in the morning becomes a late afternoon.
Scheduling rules you set once
You describe how your business works. JustBook turns that into the exact times customers can pick.
Working hours per person
Business opening hours, plus personal hours and time off for each staff member. Customers choose a person or "any available staff".
Block time in two taps
Lunch, a supplier visit, school pickup. Block an hour for one person or the whole business and those times disappear from your page.
Notice and advance limits
Stop last-minute surprises with a minimum notice period, and cap how far ahead people can book.
From enquiry to confirmed appointment
Choose the service and person
Customers see duration and price upfront, then pick a staff member or let the system find the earliest opening.
Pick from real openings
Only times that fit the full duration plus buffer, inside working hours, with no clash, are offered.
Confirm or request
Bookings confirm instantly, or arrive as requests for you to approve. You decide per business.
Example: a physiotherapy practice in Petaling Jaya
Two therapists, each with their own days. First assessments take 60 minutes and follow-ups 30, with 10 minutes after each for notes. One therapist is away every Thursday afternoon.
With those rules entered once, patients see only valid times for the therapist they choose. The front desk stopped maintaining a spreadsheet, and the Thursday mistakes stopped with it.
Built for a working day, not a demo
- Day and week calendar, colour-coded by staff member
- Pending requests in one place, approve or decline in a tap
- Customers reschedule themselves within your notice rules
- Closed days and special hours for public holidays
- A waitlist when a day is full, so demand is never lost
Questions people ask
How is an appointment system different from a shared Google Calendar?
A calendar records what you already agreed. An appointment system lets customers book themselves, and applies your rules on duration, staff, buffers and notice so the times they see are always valid.
Can I use it for multiple staff?
Yes. The free plan covers one staff member. The Team plan has unlimited staff, each with their own hours, time off and services.
Can customers cancel or reschedule on their own?
Yes, through a private link in their confirmation email, up to the cut-off you choose. After that they are asked to contact you directly.
Can I approve appointments before they are confirmed?
Yes. Turn off auto-confirm and new bookings arrive as requests. You approve or decline from your phone.
Set your rules once. Let the calendar do the rest.
Free plan available. Team features are free for your first 7 days.
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