Rooms and beds as bookable resources
On the Team plan, set up treatment rooms as resources. A room holds one booking at a time and the smallest suitable room is assigned automatically.
For spas and massage centres
A spa booking system that manages rooms as well as therapists
In a spa, a booking needs two things to be free at once: a therapist and a room. Add turnaround time for fresh linen and a guest who asks for a female therapist, and a simple calendar stops being enough.
What makes spa scheduling tricky
Rooms are the real limit
You may have six therapists and four treatment rooms. Booking by therapist alone will eventually put two guests in one room.
Turnaround takes time
Changing linen and resetting a room takes 10 to 15 minutes. Without it in the schedule, every treatment after lunch starts late.
Guests have preferences
Many guests want a therapist of a particular gender, or the same person as last time. Those requests get lost in a phone call.
How JustBook fits a spa
Book by therapist, by room, or both, depending on how your spa runs.
Buffers for turnaround
Add 15 minutes after each treatment. Guests see a 60-minute massage; your calendar blocks 75.
Choose a therapist by name
Guests pick the therapist they know, or "any available". A note field captures requests, and access or health mentions can be highlighted for your team.
Packages for two
Couples treatments can be booked as one reservation for two people in a room that fits them.
A guest's booking in three steps
Choose a treatment
Each one shows its length and price in ringgit, so there are no surprises at the counter.
Pick a therapist and a time
Only times when both the person and the space are free are offered.
Arrive and check in
The confirmation carries a QR code. Reception scans it, the guest is checked in, and the therapist knows they have arrived.
Example: a day spa in Kota Kinabalu
Weekends were fully booked by phone, yet rooms were still double-allocated about once a week. The spa set its four rooms up as resources, added a 15-minute turnaround, and moved weekend bookings online with payment upfront.
The clash disappeared because the system will not place two bookings in one room. Weekday afternoons, which had always been quiet, started filling from the waitlist.
Also included
- Reschedule and cancel links in every confirmation
- Reminder emails the day before (Team plan)
- Your branding on the booking page: logo, cover photo and colour
- Reports on busiest hours, so you can staff the rota properly
- Works on the reception tablet and on a phone
Questions people ask
Can JustBook prevent two guests being given the same room?
Yes. Rooms set up as resources can hold only one live booking at a time. The database enforces this, so it cannot happen by accident.
Can guests request a particular therapist?
Yes. They can choose a therapist by name when booking, or choose any available therapist.
Can we take payment when the guest books?
Yes, on the Team plan, through your own ToyyibPay, senangPay or Stripe account. You can also leave it as pay at the venue.
Does it work for a mobile or home-visit masseuse?
Yes. A solo therapist can use the free plan, set travel time as a buffer after each session, and share the link with regular clients.
One calendar for therapists and rooms
Try every Team feature free for 7 days. No card needed.
Create your spa booking page